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Thanks for the report - it looks like you're already speaking to the support team regarding this issue, so we'll follow up there.

Update So, I used the, 'change demo pack storage path' and moved them to another drive and hey presto they showed up in the library.I didn't actually open and play and as I thought there looked like there were some missing so I rescanned ALL contents and they immediately disappeared. Is there perha...

Correction, it all started going wrong with the 3-3-0-32 update, when you dropped 32bit Steve Thanks Steve. In the registry you should see a list of .dll paths as binlocation entries - if the "ghost" 32bit path is still listed with the 3.3.0.44 update installed, please remove this entry a...

so this release is to fix that licence issue but doesn't actually do it - Lawrence did you actually test this ? What have you been doing for the last month ? Please let us know if you're continuing to experience any authorisation issues with this version - we believe it resolves the authorisation c...

I can't get rid of the message, I go to the location it's giving me, 'c/program files(x86) bfd3 32bit vst\ bfd3 and there's nothing there. I just went to the control panel to uninstall and BFD3 isn't listed. I'm going to try and get rid of it manually and then go back to previous build. Either way ...

Never had this before as previously all other versions of BFD3 have installed quite happily on top of older (or newer) versions. Installation of update was fine but on launch got a warning saying I have multiple versions of BFD3 installed. Seems it's installed the 32bit versions somehow. Will unins...

Hi everyone, v3.3.0.44 is now available to download, and fixes an authorisation issue that affected some installations. This is the only change from v3.3.0.43, which introduced the following features: - Vertical Resizing - Macro controls - Additional preset and groove content More information on the...

Hi all, thanks for your patience whilst we worked to resolve this issue. v3.3.0.44 is now available to download, and should resolve any authorisation issues you experienced with the previous update. Please reach out to our support team should you continue to encounter any issues. We're also in the p...

Hi all, thanks for your patience whilst we worked to resolve this issue. v3.3.0.44 is now available to download, and should resolve any authorisation issues you experienced with the previous update. Please reach out to our support team should you continue to encounter any issues. We're also in the p...

Hi all, thanks for your patience whilst we worked to resolve this issue. v3.3.0.44 is now available to download, and should resolve any authorisation issues you experienced with the previous update. Please reach out to our support team should you continue to encounter any issues. We're also in the p...

Hi guys, FYI this version is causing Studio One 4 to crash every time I try to load it as a plugin. 3.2.33 is fine though. If any crash logs were generated, please send them to our support team along with your system specs. We're working on an update that will address the current known issues with ...

Hi all, a quick update for you - we believe we've isolated the issue and will be performing some further tests to ensure it's resolved, and aim to share an update as soon as possible.

Thanks for your patience, and apologies again for the inconvenience.

Hi Rick, sorry to hear you haven't heard from tech support. Please let us know any more information you have (including any screenshots) of how exactly the grooves are failing to load, and we'll take a look.

Hi Lance, I've taken a look at your account and you should be able to authorise all products successfully - please ensure you've downloaded the latest version of FX License Manager before proceeding to authorise your products again. Authorisation is required whenever products are installed onto a ne...

Hi all, apologies for the radio silence. We're working on some engine and memory management improvements to Geist2 that we hope will see the light of day soon - this will improve the responsiveness of the GUI in particular, which has seen some slowdown with more recent macOS and Windows updates. The...