newgirlorder wrote:Ok, is the "latest" download for GURU the "Mac OSX 10.4 Tiger and above, PPC/Intel Universal Binary" that says it was released 2009??? That is the link I'm clicking, because that is the ONLY one I see that's the most recent. I'm just trying to make sure I'm doing everything on MY end that I was TOLD to solve this problem, and NOTHING is changing. I've submitted my support ticket, I've called. I'm mean c'mon, I've spent MONEY and a LOT for this and it's now the FORTH day I STILL have NOT been able to use it. Can someone PLEASE call me back! This is VERY unprofessional!
newgirlorder wrote:Hey there Rask. Yes I did. My brother in law helped me out, then one of the guys here sent me again what my bro in law said lol. But I'm grateful anyhow. I'll send you what the guy wrote. Don't know it you have the same Mac as I do, but here's you do. I hope I'm not too late.
Go to your MAIN USER > LIBRARY > PREFERENCES folder.
You should see many .plist files listed. Locate the com.Fxpansion.Guru files and delete them. There may be up to 3, empty trash.
Re-install the Guru 1.6.12 installer again.
Then open Guru to test. Check to make sure that you are running Guru 1.6.12.
I REALLY hope this helped. I know your pain But it should work fine
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