Issues with Lion

[Rory_FX]

Hello MusicLab,

Doesn't sound like anything we're aware of. Can you confirm that the VST is working correctly on the same system?

[MusicLabInc]

VST is working correctly on the same system?

Yes, VST version is working fine in Cubase 6 on Lion. Could you please install our Real instruments on your Lion computer and test them in ProTools?

[Rory_FX]

Could you contact support and open a ticket? Will be easier and quicker that way. Support / Contact Us on the website. Thanks.

[MusicLabInc]

Could you contact support and open a ticket?

Ticket #48255. Opened May 14th 2012.

[AshleySmith08]

Just checking for any update folks? I have all 3 MusicLab products.

[laynestein]

Does fxpansion run on any type of deadlines, or do things just get done when they get done? It's been almost a year since you posted that you are working on something new. #justcurious

[AshleySmith08]

Any further info on this Rory?

Cheers

[MusicLabInc]

We found that issue lies deep in the VST to RTAS wrapper. We tested several other VST plugins wrapped using the wrapper and got the same results on Lion/Mountain Lion. Please note, the problem arise on Lion and later OS X only. Snow Leopard doesn't affected.
Description: our Real instrument wrapped on OS X 10.6.8 and opened in ProTools 9 receives RESUME command from the wrapper and loads sound bank fine. And our Real instrument wrapped successfully on OS X 10.7.4/10.8.1 and opened in ProTools 10 doesn't receive RESUME and PROCESSES from the wrapper and doesn't load sound bank. This is common "doesn't pass audio" issue posted in other topics on this forum.

[AshleySmith08]

We found that issue lies deep in the VST to RTAS wrapper. We tested several other VST plugins wrapped using the wrapper and got the same results on Lion/Mountain Lion. Please note, the problem arise on Lion and later OS X only. Snow Leopard doesn't affected.
Description: our Real instrument wrapped on OS X 10.6.8 and opened in ProTools 9 receives RESUME command from the wrapper and loads sound bank fine. And our Real instrument wrapped successfully on OS X 10.7.4/10.8.1 and opened in ProTools 10 doesn't receive RESUME and PROCESSES from the wrapper and doesn't load sound bank. This is common "doesn't pass audio" issue posted in other topics on this forum.

So this is effecting Real Instruments 3 also?

@Angus, please kindly check in with us about this.

[Angus_FX]

Looks like a system component the wrapper uses to communicate between instances isn't getting installed correctly on (some?) Lion systems. Probably some security thing preventing its installation.

Can you check that the system location
/Library/Application Support
is writeable from your admin user-account, and that the file
com.fxpansion.fxshared.bundle
exists in that folder..?

If that component doesn't exist, or it can't be created because the system permissions don't allow for it, the wrapper won't be able to start its audio stream.

[paddy_jordan]

And if it's not there? What then?

[Angus_FX]

Then we'll figure out a way to get it there. Need to confirm the cause before we treat the symptom!

[MusicLabInc]

If it's not there, you need to set read/write permission to Admin for /Library/Application Support folder and run wrapper -> wrap VST instruments. Wrapper will create required com.fxpansion.fxshared.bundle in Application Support folder. After that ProTools will load fine your wrapped instruments.

[cpwade]

Wow. Ok, that worked. Bravo MusicLabInc and Angus_FX! Been looking for a solution for quite some time.
You might want to spread this solution around and calm everyone down.

MBP 2010, OSX 10.8.2, Protools 10.3, confirmed working. Thanks again.

best as always,

Paul

[Humood]

I'm using OSX10.7.4 & ProTools 10

Wrapped RealGuitar 2 to RTAS and opened it on Pro Tools but it says "Guitars not found!"

The permissions on Application Support were already set to read/write, but couldn't find com.fxpansion.fxshared.bundle file in the folder. Is there something I can do about it or the solution is just not ready yet?!