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where is my serial number?

Support for DCAM: Synth Squad

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delstrange
Posts: 6
Joined: Sun Oct 04, 2009 2:32 pm

where is my serial number?

Postby delstrange » Sat Oct 10, 2009 8:56 am

where is my serial number?

purchased the synths last night.. I dont have an email with my serial number... where can i find this?

delstrange
Posts: 6
Joined: Sun Oct 04, 2009 2:32 pm

Postby delstrange » Sat Oct 10, 2009 11:52 am

well, this is turning into a waste of a weekend... took the fun out it a bit... i have no serial number and cannot authorise my synths :-(

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OpenMind
Posts: 172
Joined: Fri Mar 14, 2008 6:36 pm
Location: Netherlands

Re: where is my serial number?

Postby OpenMind » Sat Oct 10, 2009 1:31 pm

delstrange wrote:where is my serial number?

purchased the synths last night.. I dont have an email with my serial number... where can i find this?

You can find it in your FXpansion account.

You get there by choosing "Community" from the menu on top of this page, followed by selecting "My Account"

Maybe this direct link will bring you there also:
http://www.fxpansion.com/index.php?page=12&tab=52
BFD2, All FXpansion BFD Packs & Kits, Taiko, Andy Johns, Joe Barresi, Neil Peart, Zildjian Z-Pack
DCAM Synth Squad
- DAW: Q6600, 8GB, XP-Pro SP3 32-bit & Win7 64-bit, Cubase 4.5
- SLAVE: E6600, 4GB, XP-Pro SP3, FX Teleport

delstrange
Posts: 6
Joined: Sun Oct 04, 2009 2:32 pm

Postby delstrange » Sat Oct 10, 2009 4:02 pm

nope, its not in my account... i have not registered it yet... i downloaded the pack last night, installed and ran the authorising software, but its asking for a serial (product key) number, and i dont have one

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AshleySmith08
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Location: www.seattleunderground.co.uk
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Postby AshleySmith08 » Sat Oct 10, 2009 4:18 pm

delstrange wrote:nope, its not in my account... i have not registered it yet... i downloaded the pack last night, installed and ran the authorising software, but its asking for a serial (product key) number, and i dont have one


Check your e-mails/spam as afaik it should be sent with purchased downloads :wink:
Engineer/Producer/Musician/Media Content Creator
Website: http://www.seattleunderground.co.uk
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delstrange
Posts: 6
Joined: Sun Oct 04, 2009 2:32 pm

Postby delstrange » Sat Oct 10, 2009 4:27 pm

nope, no email from them... :-( i realy wanted to use them this week end... nightmare

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AshleySmith08
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Joined: Thu Dec 23, 2004 12:03 pm
Location: www.seattleunderground.co.uk
Contact:

Postby AshleySmith08 » Sat Oct 10, 2009 4:38 pm

delstrange wrote:nope, no email from them... :-( i realy wanted to use them this week end... nightmare


Send in a support ticket via your user area along with proof of purchase and I'm sure they'll get back to you asap - though it might be next week or so as AES is on.

:)
Engineer/Producer/Musician/Media Content Creator
Website: http://www.seattleunderground.co.uk
CV: https://app.box.com/s/oiulec8q1eyqn2r0s46k
MacPro 12 Core 2x2.4 GHz, 24 GB Ram | MacBook Pro 2.8GHz i7, 16GB Ram
10.8.4/10.10.4, UA Apollo Quad, PT 12.x

delstrange
Posts: 6
Joined: Sun Oct 04, 2009 2:32 pm

Postby delstrange » Sat Oct 10, 2009 4:40 pm

yea, i did that this morning, will just have to waite i guess


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