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Ordering Problems

Support for the FXpansion online shop, useraccounts, registering products and all other aspects of the FXpansion website

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Joined: Thu Sep 23, 2010 3:05 am

Ordering Problems

Postby Vondeck » Sat Oct 16, 2010 8:15 pm


I'm trying buy the product, but a error is occuring during the purchase, so I'm canceling the purchase every time. So what can I do To Buy the product. Do you have some Telephone number of the company. This will facilitate.
When I'm in the payment information screen and press continue( buy or whatever), the site says that card number is incorrect, but Isn't. All My informations like adress, zip code are correctly and the card that I Verified before and after the attempts, is OK.
Before The payment information screen an notice appear sayng that products to brazil are having problems to come, but just with the box version and not with downloadable version.

So What Can I Do to Buy the DCAM Quad Synth?

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Postby Rory_FX » Mon Oct 25, 2010 12:46 pm

Hello Vondeck, Sorry for the delay in replying. if you are still having problems the best course of action is to contact support via this form: ... e=ordering

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