FXpansion Forum - Beta

Need Help with Order..Getting very frustrated!!

Support for the FXpansion online shop, useraccounts, registering products and all other aspects of the FXpansion website

Moderators: Drew_fx, clare_fx, SKoT_FX, Steve_FX, john emrich, Mully_FX, mayur_FX, Angus_FX, Andreas_FX, Rory_FX, Rhi_FX, Paul_fx, Moderators

Posts: 2
Joined: Mon Nov 01, 2010 10:39 pm

Need Help with Order..Getting very frustrated!!

Postby basit » Fri Nov 05, 2010 4:19 pm

I placed an order for fxpansion product on the 1st and I haven't received anything form anyone in regards to a link to download the product or a serial number. I tried contact the numbers listed, leaving messages, and sending emails and havent received one response. Does anyone have a number or contact I can use where someone will get back to me??? Im getting very frustrated as I need this program to use. Thanks.

Posts: 3623
Joined: Fri Jul 21, 2006 5:32 pm
Location: London, UK

Postby Drew_fx » Fri Nov 05, 2010 5:30 pm


I've assigned your issue to Clare who deals with the transactions and stuff. I believe your transaction was put into review state by the bank. We have no control over this ourselves. She'll take a look and be in touch with you.

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